Meet the Experts
Kim T. Charland, BA, RHIT, CCS, Sr. Vice President, Clinical Consulting Services
A thought-leader in HIM with extensive clinical consulting services project management experience, Kim has 20-plus years in health information and reimbursement management for hospitals and physician offices. She is responsible for all aspects of Panacea’s clinical consulting products.
Gary R. Fong, Pharm. D., Senior Vice President
Gary has been in healthcare for over 30 years and his experience has been in pharmacy administration, hospital administration, the pharmaceutical industry and for the past several years, healthcare revenue cycle management consulting and service.
Robin Zweifel, BS, MT(ASCP), Vice President, Clinical Consulting Services – Chargemaster
Robin’s area of expertise includes clinical laboratory and chargemaster management, as well as Infusion and Pharmacy regulatory compliance. She is lead on the development of Panacea’s CDMAuditor’s CDM Coding & Compliance Module and contributes to a number of publications and web-based products that help providers maintain regulatory compliance while ensuring positive revenue outcomes.
Randy Wiitala, BS, MT(ASCP), Vice President, Clinical Consulting Services - Pharmacy
Randy’s areas of expertise include pharmacy, chargemaster, and lab reviews for coding and regulatory compliance and revenue assurance. He is co-lead on the development of Panacea’s PHARMauditor.com and MedLearnDrugCodes.com, Randy is a contributing author to variety of publications and electronic products that help providers maintain revenue streams and regulatory compliance for Laboratory and Pharmacy services.
Jeff Majchrzak , BA, RT(R), CIRCC, RCC, Vice President, Clinical Consulting Services - Radiology
Jeff is board-certified in both nuclear medicine and radiologic technology. He is the technical editor for Panacea’s CPT Coding and Regulatory Compliance for Radiology publication and authored the Study Guide for the Radiology Coding Certification Board Exam, Interventional Coder and CT/MRI Coder manuals. Jeff also performs a variety of IR and Cardiology services coding audits and is a nationally recognized speaker.
Kim Enriquez, RHIA, CCS, CHC, AHIMA -- Approved ICD-10 CM/PCS Trainer
Vice President, Clinical Consulting Services - HIM
Kim has 20+ years of experience in health information management, revenue cycle, project management, and information systems. Kim is a Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified in Healthcare Compliance (CHC), and an Approved ICD-10-CM/PCS Trainer through the American Health Information Management Association (AHIMA).
Donna Richmond, BA, RCC, CPC, Senior Healthcare Consultant, Clinical Consulting Services
In addition to Donna’s coding hotline responsibilities for Panacea, she performs a variety of Radiology and Cardiology audits, contributes to several publications and webcasts.
Lynn Cleasby, RHIT, Senior Healthcare Consultant, Clinical Consulting Services
Lynn’s expertise includes inpatient HIM coding audits and coding staff training. She also performs CDIP analysis and CDIP staff and Physician training projects. She is also an AHIMA certified ICD-10 Trainer.
Becky Rodrian, CPC, CEMC, CBCS, MBS, Director, Physician Consulting Services
Becky’s expertise includes professional services coding and billing audits as well as provider and staff coding education. She has experience with many provider types and physician specialties.
Marta Kramer, MBA, CCS-P, Senior Healthcare Consultant, Clinical Consulting Services
Marta’s experience includes CDM management and outpatient coding auditing. She has also provided education to staff, she is the Program Director for a medical billing and onsurance coding program and is an AHIMA Certified I-10 Trainer.
Jacqueline Williams, CCS, Senior Healthcare Consultant, Clinical Consulting Services
Jacky performs on and off-site coding and quality audits for inpatient services, audits related to RACs, PERMs and CERTs, etc., and Clinical Documentation Improvement (CDI) Projects. She also provides coding education to various groups such as coders, billers, nurses, physicians, etc.
Robin Gucinski, RHIT, Senior Healthcare Consultant, Clinical Consulting Services
Robin Gucinski brings a solid background of revenue cycle, compliance, and coding experience from several perspectives. She has held positions in the provider environment of Revenue Integrity Manager, Compliance Consultant and CDM Specialist.